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EQITHRA - Marketplace Buyer's Guide

Your Guide to Smooth and Secure Trading on the Marketplace

Welcome to our marketplace! We created this platform with you in mind—so you can conveniently buy and sell quality equipment directly. Our goal is for every transaction to be a pleasant, simple, and transparent experience. To ensure everything goes smoothly, we have put together this guide to explain our trading principles.

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1. The Golden Rule: Communicate with the Seller Before Buying!

This is the most crucial step for a successful transaction. Before clicking the "Buy" button, we strongly recommend contacting the seller. This helps prevent misunderstandings and ensures you get exactly what you expect.

What to ask the seller?

  • Detailed condition of the product: Ask for a description of any signs of wear, defects, or other important details that may not be visible in the photos.
  • Additional photos or videos: If you want to see the product from a different angle or in more detail, don't hesitate to ask for more materials.
  • Size and fit: Clarify measurements and, if necessary, ask who or what the product previously fitted to assess its suitability for you.
  • Shipping methods and costs: Agree on the most suitable shipping method and who will cover the costs. Perhaps it's even possible to pick up the item in person?
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2. The Transparent Payment Process: Direct Bank Transfer

We have deliberately chosen bank transfer as the payment method because it is the clearest and most secure way to conduct direct transactions. Our platform does not hold funds; the money moves directly from the buyer to the seller.

How does payment work?

  • Confirm the purchase: Once you have clarified all the details with the seller and are sure about your purchase, finalize it in our system.
  • The system displays the details: After confirming the purchase, you will see the seller's name and bank account number on the screen.
  • Make the transfer: Use the displayed information to make a standard bank transfer from your online bank.

Why a bank transfer?
This method leaves a clear digital trail of the transaction for both parties. It's a simple, fast, and straightforward way to handle payments.

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3. What Happens After Payment?

Once the transfer is made and the money has reached the seller's account, your part of the transaction is complete. The seller will then ship the item according to your mutual agreement.

We recommend keeping a record of both your conversation and the payment confirmation—it's simply good practice.

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Building a Trustworthy Community

Our goal is to create a trustworthy and friendly community where trading is a pleasure. Open communication and clear agreements are the best way to achieve this.

We wish you pleasant and successful transactions!

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