Our Community's Rules of the Game

EQITHRA is more than just a place to buy and sell—it's a community. To ensure every transaction is a positive experience, we've established a few principles. These are good practices that help us all trade honestly, safely, and successfully here.

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The World of Direct Deals – How It Works

On our platform, transactions happen directly between you and the other party. EQITHRA is a digital meeting place where like-minded people can trade with each other.

  • You are the parties to the transaction: The sales agreement is made directly between the buyer and the seller.
  • Money moves directly and quickly: Payment is made directly to the seller's bank account, ensuring fast and transparent settlement.
  • Trust is the foundation: Successful trading is based on the mutual honesty and clear communication of our community members.
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A Guide for the Successful Seller

Your goal is to find a new, caring owner for your equipment. Here are some tips on how to create a listing that builds trust and gets results.

  • Honest Goods, Happy Buyer: Be thorough and transparent when describing your product. Mention its best features and honestly disclose any signs of wear or defects. High-quality photos are your best friends.
  • Quick and Friendly Communication: Respond to potential buyers' questions promptly and politely. A good communicator always sells more.
  • Smooth Shipping: Once the payment has arrived in your account, ship the item as quickly as possible and let the buyer know it's on its way.
  • Sell Only What You Own: Only sell items to which you have full and legal ownership.
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A Guide for the Smart Buyer

You're about to find something special! To ensure a worry-free shopping experience, use these tips to make a thoughtful and smart decision.

  • Your Best Tool is Communication: This is the most important point. Before buying, ask the seller everything you're curious about. Ask for extra photos, clarify the size, and inquire about the condition.
  • Read the Listing Thoughtfully: Dive into the description and carefully examine the pictures. Make sure you understand what you are buying.
  • Agreement and Payment: Agree on a suitable payment and shipping method with the seller and make the payment according to your agreement.
  • Inspect the Item: When you receive the package, inspect it. If there are any issues, contact the seller first.
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Returns and Potential Disputes

Since the transaction is between two individuals, it's important to know how to proceed if things don't go as planned.

  • Private Transactions: In a transaction between two private individuals, the statutory 14-day right of withdrawal generally does not apply. A return is only possible if both parties agree to it separately.
  • If the Seller is a Company: If you buy a product from a legal entity (a business), as a private individual you are entitled to the statutory 14-day right of withdrawal and the 2-year right to file a claim.
  • Resolving Misunderstandings: In case of problems, the first step is to communicate directly with the other party. EQITHRA is not a party to the sales contract and does not resolve disputes between users.
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What Doesn't Belong in Our Community

To keep our environment safe and honest, it is forbidden to sell:

  • Counterfeits, pirated goods, and products that violate intellectual property.
  • Weapons, narcotics, hazardous materials, and other items prohibited by law.
  • Stolen property.
Recommendation: Always formalize the purchase as an order through the platform!

Although communication and clarifying details often happen directly with the seller (e.g., on social media), you should always formalize the final purchase as an order in our system. This leaves an official and clear record of the transaction (product, price, parties), which is your best protection in case of potential misunderstandings.

Thank you for being a part of the EQITHRA community and helping to create a trustworthy trading environment!